SHIPPING
All Beauty By Mi'Chel products are shipped Monday-Friday by noon via USPS Priority Mail with both tracking and package insurance. If your order is received before the weekday noon shipping time, it will ship same day, otherwise it will be shipped the next business day. Please expect shipping and delivery delays due to COVID-19.
Local pickup is available as a shipping method during checkout. If you select "Local Pickup" as your shipping method an email will be sent when your order is ready for pickup and include both the exact address and available pickup times. Please retrieve your order within 7 days of purchase. If your order is not retrieved in that timeframe, your order will be cancelled and payment returned to the payment used when purchased.
**Local Pick-up Times (For Kansas City ONLY)**
Mon & Wed: 6pm-7:30pm
Tue & Thur: 6pm-7:30pm
Fri-Sun: Pickup available at your convenience by appointment. Email info@beautybymichel.com to schedule.
All DIGITAL CONTENT will be sent automatically by the system via email to the email address provided at checkout. This process can take up to 10 minutes, if your content is not delivered within 20 minutes OR if you feel you may have entered the wrong email, please contact us at info@BeautyByMichel.com with your purchase confirmation in the subject line, and allow us 24hrs to manually send your digital content.
RETURNS
All sales are FINAL. If your product is damaged from shipping, please email a picture of the damage to info@BeautyByMichel.com, and we will send you a shipping label to return the product. Once received you will receive an item replacement, store credit or refund whichever you desire.